Refund & Return Policy
Refund & Return Policy
Last Updated: July 2026
Thank you for choosing Al-Imran Naturals, the company behind Al-Imran Mango Orchards Multan. Customer satisfaction is our priority, and we are committed to delivering premium-quality, naturally ripened, farm-fresh Multani mangoes across Pakistan.
Return Eligibility
If your order arrives damaged, spoiled, or significantly different from what was ordered, please contact us within 24 hours of receiving your order.
To help us review your request, please provide:
- Your Order Number
- Clear photos or videos of the product
- A brief description of the issue
Refund & Replacement
After reviewing your request, we may offer one of the following solutions:
- Replacement of the affected product
- Partial refund
- Full refund (where applicable)
The resolution will depend on the condition of the product and the nature of the issue.
Non-Refundable Situations
Refunds or replacements may not be available if:
- Incorrect delivery information was provided by the customer.
- The product was mishandled after delivery.
- The complaint is submitted more than 24 hours after delivery.
- The natural taste, color, aroma, or ripening process of fresh mangoes varies within normal agricultural standards.
Order Cancellation
Orders may be cancelled before dispatch by contacting our customer support team. Once an order has been shipped, cancellation may no longer be possible.
Quality Commitment
Every order is carefully hand-selected, naturally ripened, quality-checked, and securely packed before dispatch to ensure the best possible customer experience.
Contact Us
If you have any questions regarding refunds or returns, please contact us.
Business Name
Al-Imran Naturals
Official Brand
Al-Imran Mango Orchards Multan
Business Phone
+92 300 7371492
WhatsApp Orders & Customer Support
+92 314 8844678